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Return / Modify / Cancel FAQ

I do not need stitching in the lehenga. Do you still take 15 days to ship the order?

It depends on the availability of product. If the product is in stock then your order can be
shipped within 3 to 4 days.
Will I get all the accessories which are mentioned on model with the outfit?
All the accessories are for modeling purpose however we will provide matching
accessories if it is available.
Can I get the matching jewellery with the ordered items?
Yes, you can choose the jewellery from our jewellery section.
Can I modify my order after placing it?
We understand that in cases, where you may want to alter the ordered size or the colour
option of a product in the order. You can change the order within 24 hrs by contacting us.
Can I return a sold item?
No, you can’t return a sold item, until and unless it’s damaged before opening( opening
video required) or wrongly delivered.
Can I submit the measurements later after completing the order process?
Yes, you can submit your measurements later after completing order process
Cancellation of Order?
www.aithihya.com reserve the right to cancel any order suspecting fraud.
Difference between order confirmation email & payment confirmation email?
Order confirmation email is the proof of order that you have made on our portal, it doesn’t
implies that payment is made successfully, as you get a payment confirmation email after
you make payment and we get a confirmation of your payment being made.
How will I send you my measurement?
We will send you a measurement form to fill your details, after you confirm your order with
us.

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