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General Information

Dimensions / Colour / Material
Product attributes such as dimensions, colour, material have been mentioned
wherever applicable. Please feel free to reach us to confirm the same before
placing an order. No product will be exchanged/replaced on this basis. We click all
the photos in sunlight to make sure that the colours are as real as possible. If you
are not sure about the colour feel free to call us and confirm it. No product will be
replaced on this basis. If you do not like the product and or it is
bigger/smaller/heavier than you thought we do not exchange it.
There is no guarantee/warranty for any creation.
We use best quality raw material that is allergy free. However if you are allergic to
non-gold/ silver jewellery we do not hold any responsibility to any kind of damage.
Each individual is different and Aithihya cannot be held responsible for allergies.
Please follow the "Jewellery Care" on our home page and you will happily flaunt our
creations for years!
Content
All designs and content are entirely our property. Please do not use any image /
content without our prior written consent or permission as this could lead to legal
action taken against you.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be
exchanged. We do not do cash on delivery.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it
for the same item, send us an email at info@aithihya.com and we will take it
forward from there.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll
receive a gift credit for the value of your return. Once the returned item is received,
a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order
shipped to themselves to give to you later, we will send a refund to the gift giver and
he will find out about your return.

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