Disclaimer for Clothing
The details for the products or product specifications (for instance weight, colour,
handwork details, size, etc.) mentioned along with the product displays are only fairly accurate values.
Since most of the products have intricate and detailed handwork, hence there may be slight variation in the actual product as compared to be seen in the picture.
We firmly believe that all the customers who order online are aware that colours seen on a monitor will be slightly different as compared to the actual outfits, accessories or jewellery ordered.
All colour option offered on the net is an exercise to provide out customers with the maximum available choice of out outfits. It is practically impossible for us to replicate the same colours on an outfit as seen on your monitor.
A slight variation in shade selected by you is considered as a normal practice as these garments have a tendency to reflect different shades of a colour under different light and medium.
This is mostly due to nature of fabric dyes, weather at the time of dyeing and the manual dyeing process. There may also be a slight difference in the display output due to lighting and digital photography, colour settings and capabilities of your own monitor screens too.
Irregularity in weave, dye, block print or embroidery are a characteristic of the process and beyond our control.
All workmanship, beads, jardozi are not real. For any real workmanship such as real gold, real silver, diamonds, swarovski etc unless specified real under the product description, these are artificial.
Customer would purchase the product from Aithihya Timeless Collections under the full understanding that the workmanship, beads, metal is artificial.
The customers who ordering items with beaded embroidery and sequins must be aware of the fact that these shiny embellishments have a tendency to come off
during folding and transit.
Even with utmost care and handling this problem persists and cannot be avoided. So, before ordering such item please keeps these things in mind. We are at your service and it is our endeavour to provide you best product at all times which are in fashion. It is a privilege for having you as our customer.
In no occurrence/event shall Aithihya Timeless Collections be accountable to the user for any damages, losses, negligence or any actions otherwise, beyond the amount paid by the user to Aithihya Timeless Collections for any specific product or service.
With a view to provide our customers the latest information and material, Aithihya Timeless Collections will make changes in the products or services described on this site from time to time.
The prices displayed on website are for Internet orders.
Availability and prices of items are subjected to undergo changes without prior notice.
Any prices displayed on www.aithihya.com may not be indicative of the actual selling prices in any particular area. We reserve the right to limit sales, including the right to prohibit sales to re-sellers. Aithihya Timeless Collections is not responsible for any typographical or photographic errors/shortcomings.
1. All Prices Mentioned are in INR (Indian National Rupees). Please use the currency converter to know the price in other currencies.
2. The Shipping Charges to countries other than India depends as per as the Order Quantity and Shipping Country.
3. The Shipping Charges to all major cities in INDIA is INR 130 per unit(BLUE DART).
4. Your order is confirmed only after 100% payment received. We accept modes of Payment Debit/Credit card, Net Banking, Wire Transfer, western union and more..
5. In case of where we have accepted the payment, and unfortunately the product is not available, we will inform you ASAP, and arrange for the Refund.
6. Request for cancellations of orders once placed shall not be entertained.
7. We also offer stitching & customisation facility, Let us know if you want to have stitching or any sort of customization requirement. Please note that the stitching may take 15 to 20 days extra depending upon the work [Which costs extra].
Your required sizes for the concern products like salwar suit, lehenga choli, blous-
es and gowns will be confirmed via Email only.
8. The quality of products are depended on the price range, Hence we don't give any quality commitments for low range products especially suits and dresses comes in this category, So you need to keep this thing in mind while buying low range products.
9.All the replicas of original heavy handmade products will be different in designs, colors,work or size.
10. You might find a Company or an organisation selling same Products at a lower
prices, but when we combine it with the Services we provide, you will surely choose us to serve you.
11. Stitched suits or any ready made items like kurtis, gowns or lehengas will not
be exchanged or returned after confirm order.
12. For any international shipments, Custom Duty/ Import Duty if charged, it has to be
paid by the the buyer. VAT/ Custom Taxes and import duties are not in our control and they may vary according to the rules of different countries and must be paid by the buyer.
13. Refund ( for cancellation before 24 hours of booking )will be made only in any of Indian bank account OR via any electronic medium [e.g. payments gateways which support credit / debit cards] Not via Western Union / Money Gram / Wire Transfer To any foreign bank because of the indian government's rules, Though we have an option to provide the store credit of the refund amount if customer wish.
14. After confirmed order, customer will have to accept any no. of pieces which are ready to get shipped with us, neither we will refund the amount for it nor we will accept cancellation.
15. In case of full refunds, We will only refund the amount which we have received [After deducting the bank OR any other transaction charges(3% Gateway fees), We are not responsible for such charges].
16. In case, you do not take delivery of your parcel on time, you need to claim for the parcel and bear two way shipping charges. Aithihya Timeless Collections is not responsible to pay for any shipping charges.
17. Please note that we will need 4-5 working days to make sure the availability of your ordered products, if any products are not available then we will update you for the same and you can opt for refund/replacement for those products.
18. If you choose custom stitching service, Any size above 44 MUST be confirmed over e-mail before placing an order that whether it is possible in your selected products, Aithihya Timeless Collections will not be responsible OR entitled for any kind of re-placement OR refund if you don't confirm it.
19. If your order is without any stitching job then we will need 7-10 working days and if stitching is there then a 15-20 working day to dispatch. [Unless we have committed faster delivery under any special offer.]
20. As per Indian government's new tax system GST [Goods And Services Tax] gone live from 1st july 2017, All of our products, shipping charges and stitching job charges will attract 5% GST tax.
21. Please do not forget to mention special instructions like [neck style, cups required or not in blouses, lining requirement, bottom styles, proper length required of top & bottom, body or garment measurements] if required. We are not responsible for any issues once stitching has been done.