- We ship both locally and worldwide.
Do the shipping charges vary from country to country?
Yes, they vary from country to country. Courier Companies decides it.
Is the shipping charge calculated on weight of the package?
The shipping charges are calculated on the number of products and weight of your order.
Can I track the package once you ship it from Location?
Yes, we will share tracking number of the courier once it is shipped. You would be able to track it with the respective courier website.
What are your shipping charges for deliveries within India?
Delivery within Karnataka is free for orders above Rs 5000 and for other states its on actuals in INR
Can you deliver to any country in the world?
Yes, we deliver to almost all countries in the world.
What is the procedure to return a product, If I don’t like it?
Product can’t be returned after delivery. We accept for returns or exchange only if there is any manufacturer defect. You will have to take a video recording and photograph of the product while unpacking the product for us to replace with another one of the same amount. The tags should be intact. We will replace or reorder the product. You can also choose another product.
Will I get a full refund if I return the product?
There is no refund but you can exchange for product value excluding shipping charges
Are there any charges for refunds, if I return an item?
We will not refund the shipping charges paid by you while purchasing the item. We will not refund the customs duties or taxes, if applicable, or paid by you at time of receiving the goods.
How do I know that you have received my payments?
We will send confirmation message that we have received your payments
Who would be responsible for paying taxes for domestic and International shipped?
Customs Duty & other international taxes etc. if applicable will have to be borne by the customer.
If I need to cancel my order?
You can cancel the order before the product is shipped. Full amount will be refunded within 2 working days. We do not provide any cancellation if order is under shipment or products is delivered. Product can only be exchanged.
Aithihya provides shipping all over the world. Shipping Charges are applicable according to the weight/city or country. Aithihya uses trusted courier services in India. Shipping is free on the purchase above INR 5000 in Karnataka (only if the product weighs below 2 kg) but below INR 5000, INR 200 per packet is charged if the weight . Aithihya uses FedEx, DHL Courier, or Government Speed post for shipping abroad.
What is the estimated delivery time?
We are trying our best to ship the order on the next working day after the cancellation time window expires. Generally it takes 3 to 7 business days to reach your destination (Business days exclude Saturday, Sunday and Public holidays). Due to bad weather conditions or social disturbances, delivery time by our logistics partner may vary. We will keep you informed about the same. We will let you know if the product had to be manufactured or procured.
Can I ship my order to multiple addresses?
Yes, you can place the order at multiple addresses.
What about if my address belongs to some remote area?
In such a case standard transit time of 4-5 days in India may change to 10 to 15 days
What is the difference between Express Shipping Items & In Stock Items?
The Express Shipping items are those which are ready in our Production House and will be shipped within 7-10 days after Processing & Finishing. In Stock Category items are ready in our Showroom for shipping within 3 Days. (NOTE: The Items will be shipped on due date if they don’t include stitching).
What is transit time?
It is the Transportation time for the products to reach the destination, once they are dispatched from our warehouse.
- Local orders take 5-7 business days to be delivered to you and we ship within 3 business days if the stock is available.
- International orders take 15-25 business days to be delivered
- Shipping time might vary depending on location, shipment method and other factors.
- Orders over Rs 5000 will have free shipping in Karnataka.
- Orders under Rs 5000 will be charged for shipping depending on your product. its weight and the chosen delivery method and country. Full price will be displayed at checkout.